NCRI Helps Blue Springs Man With Cancer

Blue Springs Man With Cancer Receives Help From NCRI, Local Residents
BLUE SPRINGS, Mo.—National Catastrophe Restoration, Inc. (NCRI) and Kansas City residents have donated their time, money and services to help Joe Kanzler, a single father in Blue Springs, Mo., who is battling germ cell cancer. Because of their assistance, Kanzler is on his way to better health and a brighter future.

Kanzler was diagnosed with stage four germ cell cancer in September 2010. It had spread to every part of his body except for his brain. Because of the cancer, he was unable to continue working as a plumber. Kanzler began chemo therapy in September 2010 and stem cell transplants in October. His treatments went well, eradicating almost all of the cancer, and he was released from the hospital in November.

However, mold was discovered in a bathroom in Kanzler’s home. Because of his delicate condition, he was told he could not return home until his bathroom was completely mold-free. Michelle Sartain, Kanzler’s neighbor, led the effort to eliminate the mold and restore the bathroom. Sartain has been a close friend to Kanzler and his daughter Shelby for more than eight years. She helps babysit Shelby and serves as a kind of “substitute mother” for Shelby even though she has children of her own.

Kanzler had to stay in the Kansas City Hope Lodge for several months to avoid contact with germs and viruses while his bathroom was being remodeled. Sartain invited Shelby to stay with her while her father was in the Hope Lodge.

Sartain mentioned Kanzler’s condition and the mold mitigation project to her Farmers insurance agent Frank Thompson. Thompson realized Sartain and Kanzler were both customers of his and neighbors, and he offered to help. Thompson used his business connections to help acquire free labor for Kanzler’s bathroom remodel. He also put a lot of time and several hundred dollars of his own money into the project.

The community truly came together to help Kanzler. NCRI cleaned all of the carpets to rid the house of any particles or germs that could harm Kanzler’s health. Randy and Brian Oliphant completed the bathroom demolition, plumbing, and reconstruction. Joe Pendergist tiled the bathroom and provided additional plumbing services. Sartain deep-cleaned the entire house herself. Several others helped paint, clean, move furniture and raise money for the project. Kanzler is currently moving back into his home and is slowly recovering.


NCRI is a 24/7 disaster restoration company serving corporate, insurance and government clients nationally and internationally. It was founded in 1972 in Wichita, Kan., and has an office in Kansas City, Kan., and satellite offices in Houston, Texas, New Orleans, La., and Boca Raton, Fla.