Quality forms the strategic framework of NCRI’s operations. Seamless integration of training, education, experience, integrity and commitment combines to provide preeminent services consistent with our customer’s expectations.
Quality is a way of thinking, incorporated into every decision we make and every action we take. It is reflected in our values, our services and our behavior. It moves us to use our resources to steadfastly seek ways to make our company better able to serve our clients.
We have assisted hundreds of companies, corporations, universities and manufacturing plants with an Emergency Contingency Plan to minimize loss and speed the recovery time. Our corrosion control and dehumidification services are efficient, proprietary and designed to meet the highest of standards.
NCRI will conduct business in a way that reflects our core values. Every employee of NCRI demonstrates a total commitment to quality and quality improvement in every aspect of his/her job performance.
At NCRI, customer satisfaction is paramount and feedback is consistently sought through personal interviews, surveys and questionnaires.
Along with being a Disaster Kleenup International (DKI) member company, our years of experience and consistency speak for themselves.
Training and education is of the upmost importance at NCRI. Our employees are cross-trained so we are better able to provide our ample services to serve you best. From our certifications with CR, CMH, CMRS, WLS, ASD, NADCA to being certified through Master Certified Remodelers, we are continually improving and educating our staff.
The NCRI Disaster Restoration Management Team
From Patricia Easter, President of NCRI: As the President of NCRI for the last 45 years, I’ve focused NCRI’s attention on the connection we have with our customers. We fill an important need in our customers’ lives – the need for restoration when disaster strikes. This includes restoration of property, restoration of treasured belongings, and most importantly, the restoration of “peace of mind.” We have helped corporations recover from the worst disasters for nearly three decades by assisting with the unfortunate business interruption, and the structure and content damage (both moderate and severe), resulting from disasters that occur frequently, randomly and without warning.
As a Woman-Owned Business, NCRI is honored to be a diversified supplier for you. NCRI is also HIPPA Certified and ISO 9001 Certified. Through our ISO (International Standards Organization) certification we are annually audited to the highest of standards through customer satisfaction and quality processes.
NCRI is a Class A General Contractor and we pride ourselves in being the turn-key restoration and construction company for you. At NCRI: Every Second Counts. One call to NCRI links you to nation-wide coverage that you can count on.
NCRI values the importance of giving back to the community and charitable causes. We are an annual community partner in hosting volunteers to package and send gifts overseas to our troops who can’t make it home for the holidays.
We continually participate in community service projects and help serve meals at community homes along with collecting and donating throughout the year.
We have enjoyed long-term success because NCRI was built from a clear vision that reflects important values such as customer service and the consideration of others, and have firmly set our goal on total quality in all that we do.
The key values of NCRI are integrity and excellence. NCRI is honored with the opportunities that have come our way, but we never forget our humble beginnings.
Chief Executive Officer