What Makes NCRI Special
Quality forms the strategic framework of NCRI’s operations. Seamless integration of training, education, experience, integrity and commitment combines to provide preeminent services consistent with our customer’s expectations.
Quality is a way of thinking, incorporated into every decision we make and every action we take. It is reflected in our values, our services and our behavior. It moves us to use our resources to steadfastly seek ways to make our company better able to serve our clients.
Why Choose Us
We have assisted hundreds of companies, corporations, universities and manufacturing plants with an Emergency Contingency Plan to minimize loss and speed the recovery time. Our corrosion control and dehumidification services are efficient, proprietary and designed to meet the highest of standards.
NCRI will conduct business in a way that reflects our core values. Every employee of NCRI demonstrates a total commitment to quality and quality improvement in every aspect of his/her job performance.
At NCRI, customer satisfaction is paramount and feedback is consistently sought through personal interviews, surveys and questionnaires.
Along with being a Disaster Kleenup International (DKI) member company, our years of experience and consistency speak for themselves.
What does ISO mean for you? The primary ingredient that sets any business apart from its competitors will be its attention to quality performance and its desire for customer satisfaction. Both of these key elements are the fundamental foundation of the ISO Quality Program – and the basic reason why NCRI chose to pursue this critical quality certification.
Training and education is of the upmost importance at NCRI. Our employees are cross-trained so we are better able to provide our ample services to serve you best. From our certifications with CR, CMH, CMRS, WLS, ASD, NADCA to being certified through Master Certified Remodelers, we are continually improving and educating our staff.
As the President of NCRI for the last 50 years, I’ve focused NCRI’s attention on the connection we have with our customers. We fill an important need in our customers’ lives – the need for restoration when disaster strikes. This includes restoration of property, restoration of treasured belongings, and most importantly, the restoration of “peace of mind.” We have helped corporations recover from the worst disasters for nearly three decades by assisting with the unfortunate business interruption, and the structure and content damage (both moderate and severe), resulting from disasters that occur frequently, randomly and without warning.”
Patricia Easter, President of NCRI