About Us
A team of reliable experts ready to help you
The NCRI Difference
Quality forms the strategic framework of NCRI’s operations. Seamless integration of training, education, experience, integrity and commitment combines to provide preeminent services consistent with our customer’s expectations.
Quality is a way of thinking, incorporated into every decision we make and every action we take. It is reflected in our values, our services and our behavior. It moves us to use our resources to steadfastly seek ways to make our company better able to serve our clients.
Women-Owned
Woman-owned - Patricia Easter is proud to be a female business leader and the President of the NCRI team. NCRI has been able to serve large public and private companies by being a certified Woman Owned Business.
Class A General Contractor
NCRI is a Class A General Contractor and we pride ourselves on being the turn-key restoration and construction company for you.
ISO9001
What does ISO mean for you? The primary ingredient that sets any business apart from its competitors will be its attention to quality performance and its desire for customer satisfaction. Both of these key elements are the fundamental foundation of the ISO Quality Program – and the basic reason why NCRI chose to pursue this critical quality certification.
Charitable
NCRI knows the importance of giving to charitable causes. We are an annual community partner in hosting volunteers to package and send gifts overseas to our troops who can’t make it home for the holidays.
52 Years of Service
After 52 years in business NCRI still stands by our founding principles of customer service and consideration of others. We have firmly set goals for total quality in all that we do.
Key Values
NCRI is honored by the opportunities we have, but we never forget our humble beginnings which is why we participate in the community by serving meals, fundraising, and donating to the less fortunate.
Patricia Easter
President
Nicholas Easter
Chief Executive Officer
expert team
“As the President of NCRI for the last 50 years, I’ve focused NCRI’s attention on the connection we have with our customers. We fill an important need in our customers’ lives – the need for restoration when disaster strikes. This includes restoration of property, restoration of treasured belongings, and most importantly, the restoration of “peace of mind.” We have helped corporations recover from the worst disasters for nearly 5 decades by assisting with the unfortunate business interruption, and the structure and content damage (both moderate and severe), resulting from disasters that occur frequently, randomly and without warning.”
Patricia Easter, President of NCRI
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Over 400 years of industry experience
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Why Choose Us
We are leaders in the Restoration and Construction Industries
Highly Trained
Training and education is of the utmost importance at NCRI. Our employees are cross-trained so we are better able to provide our ample services to serve you best. From our certifications with CR, CMH, CMRS, WLS, ASD, NADCA to being certified through Master Certified Remodelers, we are continually improving and educating our staff.
ISO 9001
What does ISO mean for you? The primary ingredient that sets any business apart from its competitors will be its attention to quality performance and its desire for customer satisfaction. Both of these key elements are the fundamental foundation of the ISO Quality Program – and the basic reason why NCRI chose to pursue this critical quality certification.
Customer Service
At NCRI, customer satisfaction is paramount and feedback is consistently sought through personal interviews, surveys and questionnaires.
Professionalism
NCRI will conduct business in a way that reflects our core values. Every employee of NCRI demonstrates a total commitment to quality and quality improvement in every aspect of his/her job performance.
Experience
We have assisted hundreds of companies, corporations, universities and manufacturing plants with an Emergency Contingency Plan to minimize loss and speed the recovery time. Our corrosion control and dehumidification services are efficient, proprietary and designed to meet the highest of standards.
